Privacy Policy

LSantos Consulting respects your privacy. This website itself does not use cookies, advertising trackers, or analytics tools. Personal data is only collected when you choose to contact LSantos Consulting or book a call.

1. Who is responsible for this website?

This website is operated by LSantos Consulting, an independent consulting business based in the Netherlands. For privacy-related questions, you can contact info@ls-consulting.nl.

2. What information may be collected?

• Contact form submissions: your name, company name, email address, phone number (if provided), and the message you send.
• Calendly bookings: the contact and scheduling details that you choose to provide directly through Calendly.
• Basic technical logs: limited server or hosting information needed for security, delivery, and maintenance of the website.

3. How the information is used

• To reply to your enquiry.
• To schedule and manage an introductory call.
• To discuss a possible project or service request.
• To keep the website secure and functioning properly.

4. Legal basis for processing

Where GDPR applies, personal data is processed because it is necessary to respond to your request and take steps before a possible contract. In some cases, processing is also based on legitimate interests in running a professional website and handling business communications securely.

5. Third-party services

This website uses the following third-party services only when you choose to interact with them:

• Formspree to receive contact form submissions.
• Calendly to let you book a meeting.

These providers process data under their own terms and privacy notices. LSantos Consulting does not control their independent processing practices.

6. Cookies and tracking

LSantos Consulting does not use cookies for analytics, advertising, profiling, or remarketing on this website. No non-essential cookie banner is used because the website is designed without those tracking tools.

7. Data retention

Personal data is kept only for as long as reasonably necessary to answer your message, manage follow-up communication, or comply with legal obligations. If no business relationship follows, information is not kept longer than needed for normal enquiry handling.

8. Your rights

If applicable under data protection law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, or objection to certain processing. You may also lodge a complaint with your local data protection authority.

9. Contact

If you would like to ask a privacy question or request removal of your information, email info@ls-consulting.nl.